Matt Johnson has a post at GGW, "
Greenbelt advocates educate bus riders on changes" about the efforts of Transit Riders United of Greenbelt to create and implement a proactive and thorough communication program to let transit riders know about changes to bus service in a very specific manner, at the level of the bus stop.
Most transit systems fail miserably at communicating changes to bus service. I'd written before about what they do in Montreal, but this effort in Greenbelt (with Matt's design assistance) is much much better. Of course, in this case it wasn't done by the transit system, but by skilled advocates.
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