What Makes an Independent Grocer Special?

Ukrops present at the Grace Street Festival sponsored by the VCU School of World Studies. When do you see a Kroger or Walmart participating in a local festival or in a merchants association?

Is a threaded discussion on the website RetailWire, based on a presentation at the National Grocers Association annual meeting (NGA is the trade association for independent grocers, defined as companies owning one or more stores in a limited number of markets). For example, Ukrops of Richmond (and they are also active in southern Virginia) is a member. Safeway isn't a member... (Registration required for access to the site.) From the discussion:

The good news for smaller operators is that the opportunity to succeed is there, if they seize it. But, those who really want to thrive need to really be aggressive in making sure they are top performers in quality, service, cleanliness and the overall shopping experience. There are still a lot of "me too" operators out there and those that are unwilling to really make a commitment in these areas will fail.

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