Rebuilding Place in the Urban Space

"A community’s physical form, rather than its land uses, is its most intrinsic and enduring characteristic." [Katz, EPA] This blog focuses on place and placemaking and all that makes it work--historic preservation, urban design, transportation, asset-based community development, arts & cultural development, commercial district revitalization, tourism & destination development, and quality of life advocacy--along with doses of civic engagement and good governance watchdogging.

Wednesday, June 20, 2018

Further updates to the Sustainable Mobility Platform Framework

Nigel, our e-correspondent from New Zealand, points out some omissions to the SMP framework I laid out a few days ago such as water-based services (oops!) and suggests that with some tweaks acknowledging some Asian modes the framework can become more robust.

In our back and forth discussion, from the standpoint of the ladder, we are talking modes, but also within it is the other concept of primary, secondary, and tertiary (intra-district) transit at the city/county/metropolitan/regional scales.

Another dimension is from personal mobility to mass transit, and from no power to powered forms of mobility.

Specific services would be categorized like that. E.g., the DC streetcar is a tertiary service within the center city transit network so far, serving a wee bit of H Street NE whereas the now moving forward Purple Line light rail which will be something like 19 miles long with 20+ stations, and connections to 4 legs of Metrorail and all three MARC lines, will be part of the Metropolitan primary transit network, rather than merely being the foundation of the suburban primary network.

Additions to the framework are shown in bold italic.


The Sustainable Mobility Platform at the city/county/metropolitan scale

-- Walking

-- Horizontal-Vertical Connections 
---- public stairways such as the stairway connecting a neighborhood on a hill to the Weehawken waterfront in New Jersey
---- public escalators in Medellin, Colombia ("Medellín slum gets giant outdoor escalator," Telegraph) and Hong Kong
---- public elevators as part of the horizontal/vertical mobility system of "streets and blocks" in various communities, including Monaco, Salvador, Brazil, and Wanganui, New Zealand
---- pedestrian bridges across roads, freeways, railroad tracks, etc.
---- pedestrian exclusive zones (blocks, malls, etc.)
---- pedestrian walkways and networks between buildings either below ground (Pedway in Chicago, PATH in Toronto, the Underground Pedestrian Network in Montreal, or what in London are called "subways" but they haven't organized these connections at the scale of a network) or above ground (skyway network connecting buildings in Minneapolis and St. Paul)
---- Barnes Dance Intersections such as Oxford Circus in London
---- wayfinding systems
---- package pick up points (double listed)
---- funiculars and incline railways including facilitating beach access ("Dana Point's beach elevator open this weekend," Orange County Register)

Oxford Circus pedestrian crossing, Oxford Street and Regent Street, Westminster, London
Oxford Circus Barnes Dance Intersection at Oxford and Regent Streets, Westminster, London

-- Skateboards/Scooters (nonmotor)

-- E-Scooters/Segways/electric wheels
/etc.
---- dockless scooters (Bird, LimeBike)

-- Cycling
---- paths and trails
---- bicycle bridges (e.g., over freeways; the High Trestle Trail art bridge in Iowa, etc.)
---- secure bike parking, air pumps, repair stands
---- bike parking networks (e.g., Parkiteer in Melbourne, bike parking at rail stations in the UK, Netherlands, Denmark, etc.)
---- access to trailers
---- tandems
---- cargo bikes
---- e-bikes
---- special populations ("Two men leading an effort to provide bikes to homeless," WLOX-TV)
---- programming to promote biking as transportation/bicycle advocacy
---- programs that assist in buying a bicycle

-- Bicycle sharing
---- community system (dock based)
---- dockless (LimeBike, Mobike, Ofo, etc.)
---- dockless e-bikes (Jump)
---- building/campus (e.g., hotel, office building, university, office complex)
---- special populations ("New bike share program gives One80 Place's homeless a way around the city," WCIV-TV)

-- Two-Wheel Vehicles: Scooters/Motorcycles
---- scooter sharing (Scoot in SF)

-- Delivery services 
---- trailer lending for bicycles (e.g., Ikea Denmark)
---- packages long distance (e.g., UPS, FedEx, etc.)
---- local delivery (e.g. Dolly, robots) including groceries
---- bicycle-based delivery (messengers, food, etc.)
---- package pickup points (Amazon, UPS, etc.)

Amazon pick up center in a Merseyrail ticket office
Merseyrail ticket offices have Amazon package pick up points.

-- Surface Mobility Throughput Measures/Transportation System Management
---- traffic signal optimization
---- Intelligent Transportation System initiatives
---- Congestion Zone schemes
---- Dedicated transitways/transit malls for buses and/or trams/streetcars/light rail
---- Transit prioritization measures (traffic signal priority, etc.)

-- Metropolitan Transit
---- network scale (regional, metropolitan, city; primary, secondary, tertiary)
---- various bus, streetcar, light rail, heavy rail, railroad services
---- water-based services: water taxis (shorter distances), ferries (longer distances)
---- air-based services: gondolas; aerial trams -- e.g. in Medellín, Colombia ("'Social urbanism' experiment breathes new life into Colombia's Medellin," Toronto Globe & Mail; "Medellín's 'social urbanism' a model for city transformation," Mail & Guardian), Portland, Oregon, Roosevelt Island, Queens, New York City, La Paz, Bolivia ("Largest urban cable car soars over 'desperate' commuters of La Paz ," Guardian
---- intra-district (Baltimore Circulator, Circulators, San Diego FRED Shuttle, tourist-oriented streetcar services such as in Memphis or Tampa, Detroit People Mover and Miami Metromover rail-based elevated systems); campus (airports), tertiary network (Tempe Orbit), the Seattle Monorail? ("Station expansions can double Seattle monorail capacity new report says," Seattle Times)
---- fareless square and other free transit services ("No Fares," The Tyee)
---- shuttle services (school, employer, residential)
---- visitor (tourist) transportation services (Visitor Transportation Study: Report on Urban Visitor Transportation Services, Volpe Transportation Center, USDOT)
---- microtransit either private  Chariot, Israeli sheruts) or public (AC Transit FLEX pilot project, "The newest battleground between public transit and Uber, Lyft is an unlikely one," San Jose Mercury News)
---- shared taxi type services at edges of the transit system (taxi collectif in Montreal) or intra-district (Via, UberPool, Lyft Line) either publicly subsidized ("Mass transit gets boost from ridesharing," USA Today; "Uber and Lyft Want to Replace Public Buses," Bloomberg) or not (arguably this is merely a form of what is now being called "microtransit")

-- Transportation Demand Management Programming 
---- Programming of all types

-- Paratransit/medical transportation

-- Taxis/Ride hailing
---- pedicab/bicycle pedicab
---- Ojeks/motorcycle taxis ("Ojek Ride-Sharing in Indonesia: A New Urban Mobility TheProtoCity)
---- Bajai/TukTuks, 3-wheel taxis
---- (traditional) motor vehicle based taxis

Go Jek ad
Go Jek is an Indonesian system organizing branded ojek services through software and telecommunications systems, comparable to Uber.

-- Car sharing
---- one-way (car2go)
---- two-way (Zipcar, Enterprise, Maven, Commun-auto, a nonprofit service in Montreal, City Share in SF, etc.)
---- inclusion of a variety of vehicles in fleets to accommodate multiple uses (Zipcar)
---- electric car sharing systems (Autolib in Paris; BlueIndy in Indianapolis, etc.)

-- Car pooling

-- Car rental

-- Freight Transportation
---- time-shifting deliveries outside of day time hours
---- moving waste by barge or train [London and NYC move some waste by barge}
---- moving construction materials by barge or train (London moves some construction materials by barge)

Barge on the River Thames carrying piping for the London supersewer project
Barge on the River Thames carrying piping for the London supersewer project


---- moving materials or items between plants by transit or other means
------ freight tram (VW moves materials between facilities in a dedicated tram running on the local streetcar network in Dresden)
------ pipeline (the Halve Main brewery in Bruges moves beer from the brewery to the bottling plant by pipeline, "First beer pipeline in the world opens in Bruges, Belgium," CNN Money)

Sustainable Mobility Platform at the Regional Scale

-- Regional Transit
---- van pools (longer distance, e.g., vride) (re-categorized)
---- Commuter bus
---- Inter-city bus (Greyhound, Trailways, Megabus, Bolt, etc.)
---- Inter-city rail (regional passenger and/or commuter rail services including all-day services like Long Island Rail Road or commuter specific services such as Virginia Railway Express which does not provide weekend or late night service)
---- Ferries (e.g., Steamboat Authority service to Nantucket, etc.)

-- Pedestrian connections
---- Pedestrian Bridge to San Ysidro Airport in Tijuana across the US-Mexican border

Sustainable Mobility Platform at the Multi-regional and Multi-state scale

---- Inter-city bus (Greyhound, Trailways, Megabus, Bolt, etc.)
---- Inter-city rail (Amtrak, separate long distance rail services in New York, Connecticut, and Massachusetts, All Aboard Florida)
---- Ferries (e.g., services between Maine and Canada; Vancouver, BC and Washington State, etc.)

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28 Comments:

At 5:46 PM, Anonymous charlie said...

This is very similar to what the new ceo of uber is talking about -- becoming the amazon of transportation.

 
At 7:50 PM, Blogger Richard Layman said...

Well, I think it's a mistake to think like that. Not to not think about platforms, but Amazon sells goods that traditionally are sold at a profit.

Mobility services tend to be subsidized in a variety of ways and many of the forms aren't particularly profitable. If they were, then private firms would be operating them now.

Taxis are hardly wildly profitable. Bike share? Not profitable. Transit, not profitable, although inter city bus systems seem to be able to make money.

So aiming to be "the Amazon of transportation" is a losing proposition.

cf. http://urbanplacesandspaces.blogspot.com/2016/09/ford-motor-company-as-transportation.html

There will be opportunities, but not to run the whole thing. And I am so not surprised that despite all the press they got, the Helsinki venture in mobility as a service went under in 2015:

https://thenordicweb.com/helsinki-becomes-first-city-to-provide-maas/

Although now there is a new one, an app based platform called Whim:

https://www.fastcompany.com/3066654/this-new-mobility-service-app-will-help-helsinki-ditch-car-ownership

EXCEPT FOR THE FACT YOU HAVE TO PUT IT TOGETHER YOURSELF, we have that here in DC: transit + bike share + car share + delivery + taxi + rental (+ walking + biking). & for you + scooter...

I don't know if it's all in one app if that would make a difference. But I know my household is living Maas right now.

The thing is that I am the one that "arbitrages" (if that's the right term in this context) which one to use based on how long we intend to do something and the cost of various options: transit; short term car share; longer term car share; rental; delivery.

Seattle, NYC, Boston, maybe Chicago, and to some extent San Francisco (they are weak on car share because they don't have much in the way of available street parking so car2go can't function there) are the other places where you can do this.

But you can. Right now.

2. I came across some really interesting work by LA. I only saw the third document:

http://www.metro-magazine.com/technology/news/730148/ladot-announces-a-new-digital-playbook-for-mobility

https://static1.squarespace.com/static/57c864609f74567457be9b71/t/5b20690e03ce64a2ff059e3e/1528850725385/LADOT_SIP_06122018.pdf

http://www.urbanmobilityla.com/strategy/

which is designed as a framework to bring about the scenario as discussed in two other documents.

They are focused on AVs, but really it's about the SMP and all the components to make "mobility as a service" something that works.

I am really going to have to sit down and work through all the documents.

 
At 8:35 AM, Blogger Richard Layman said...

Via is offering a what, $159/mo. subscription for four rides per day + dockless bike ("for a limited time").

The Whim program in Helsinki is a whopping $573/mo. for unlimited use of all its modes.

I just don't see how these kinds of subscriptions make sense for a lot of people, unless they are already paying more than that for their mobility consumption.

It's another example of Suzanne's line of "paying for the process."

But then, maybe lots of people are focused on the convenience "of not having to think about it." I know that is Suzanne's position. I'm the one who figures out based on what we're doing if it's cheaper to use transit, one way carshare, two way carshare, or rental car.

but this gets back to the point about integrating payment systems, which is a key element of the LA strategic planning framework document.

cf. http://urbanplacesandspaces.blogspot.com/2018/05/integrating-payment-systems-in.html

I just don't know how much it matters.

Maybe it's like those old combo fax-copier-scanner multifunctional devices. Multifunction came at a cost of sub-optimal functions for some of the included capabilities.

How great is Whim or something similar if mostly you use one or two types of mobility and the others super rarely.

 
At 9:40 AM, Anonymous charlie said...

car companies are also moving to this model:

1. Mercedes other luxury is doing car share -- $2000 a month for any mercedes, everything includes (insurance basically, not gas).

2. Also Volvo is doing a fixed monthly price (700/m) for car, insurance + maintenance.

I'm with you -- look at those prices and say you're crazy, other people would rather have a fixed cost and not arbitrage the differences.

I'm not judging the new Uber strategy -- other than noting basically just your -- if you think of it can capturing the $500/m in car payments, $300 in other "car expense" plus maybe $100/m in "mobility" (and then get some government revenue streams going) well maybe it makes sense.

GF's father was here last weekend and very thankful I owned a car.

Larger branding point -- we only talk about transit/mobility as getting to work and it can be much much more.

E-scooter working great. Did get caught in the rain yesterday. The e-scooter rentals have a lot of problems.

 
At 12:24 PM, Blogger Richard Layman said...

… well, you always gotta know your environment. On the MBT, once I got under the overhang of one of the warehouse building by RI Ave. during a bad rain. On 4th St. NW there by Rhode Island and NJ Avenues, I went under the raised porch of a house at the corner there (what used to be a funeral home), etc.

wrt GF's father, when we finally merge our household with her parents sometime within the next year, we'll have to get a car or a new one (if we move "out there").

But I've had plenty of other terrible rain incidents...

And I realize I'll have to change some of my ways of doing things. E.g., I do the grocery shopping for the two of us, by bike, but with them, we'll want them to do things and remain engaged with the world, so that probably means shifting to group grocery shopping and that means by car, etc., even though it'd be faster for me to keep doing it myself.

2. WRT your point about transit branding, in my 6.5 hours with the ex TfL guy, he specifically mentioned transit as a utility and that is how it is outlined in the relevant legislation creating the various London transport agency in all its forms.

I need to read up on utility theory. Not just the common carrier stuff but the theory about why utilities are good, the value of this kind of monopoly in return for regulation, etc.


Anyway, in the context of freight railroads f*ing over passenger services, I realized that states/the federal govt. (although with Republicans controlling the govt. they aren't interested) that a public service argument can still be made wrt access to the tracks on the utility argument, but relatedly, that they got the ROW to do both, even though they are now only running freight, it's in the public interest to maintain high quality access to passenger services.

3. Anyway, when you start thinking about transit in terms of how it creates, maintains, and enhances quality of life, "as a utility" it's a whole different argument.

That too is the justification for discounted passes.

Note that this isn't the argument for transit in the DC area, or even, generally within DC itself.

I don't feel like we have many elected officials (Charles Allen is an exception) who think much overall about transit and quality of life, smart growth and the city, etc.

It's quite damning, really, of our city's political leadership.

 
At 12:28 PM, Blogger Richard Layman said...

wrt your follow on point about Uber. Yes, you're right, the more of the value of the total mobility transaction you can capture, it may work.

e.g., with weddings and websites, I always used to say it's a one off event, because of the cost to obtain a customer, it's difficult to make enough money to make it worth it, because there isn't repeat business (and if there is it's between multi-year gaps). But if you can capture multiple elements of the transaction:

--dresses
-- tuxedos
-- rental of the event space
-- gift registry and sales of gifts
-- accommodations for guests
-- food
-- flowers
-- Honeymoon trip and lodging

it can be profitable even for a one off transaction.

 
At 12:30 PM, Blogger Richard Layman said...

and in the UK, while long distance RR services are f*ing expensive compared to the US or Continental Europe, intra-metropolitan transit is comparatively cheap. Lots of pass products, London does capping, etc.

 
At 9:32 PM, Anonymous Anonymous said...

- Merseyrail photo- if WMATA had half a brain they'd have replaced all the old newspaper vending machines with Amazon lockers ages ago. I have a building concierge to take packages, but I still use Amazon locker (@a 7-11) a lot because its just convenient and frankly quicker that for my front desk to find it and sign me out.
- But then, maybe lots of people are focused on the convenience "of not having to think about it." --- That's why most of the population takes the path of least resistance and just buys a car.

 
At 6:50 AM, Anonymous charlie said...

yes I think the strategic game being played by new uber CEO is "how can we make it so easy that we can capture 75% of entire transport spend -- say $500 a month -- just as apple has captured about 75% of the consumer electronic spend"

Not judging it but find it intriguing the RL and him are thinking on similar lines.*

Transit as a utility. Worried it one of those common words that separate the UK and the US. That said:

https://www.citylab.com/transportation/2014/06/how-to-make-mass-transit-financially-sustainable-once-and-for-all/372209/

* Have to give Uber credit -- they've been through at my count three strategic visions:

1) We're going have better service than taxis!

then

2) We can use our app to create a giant workforce that can do anything!

then

3) Uber=urbanization and transport options (the current one).


 
At 10:19 AM, Blogger Richard Layman said...

wrt the last point and your earlier points about "Uber," it is also a great brand (except for all the TK related problems and the reality that it isn't great for drivers) in that it means "responsiveness".

So it is a brand that is extendable to other mobility related segments such as food delivery and other fractional uses, e.g., I seem to recall an article maybe in the FT awhile ago, maybe the Guardian about fractional use access to boats in some parts of Europe being marketed via Uber.

https://www.townandcountrymag.com/leisure/travel-guide/a10012901/everything-you-need-to-know-about-the-new-uberboat-service/

I guess it's in Miami, Charleston and other places now too.

That has potential.

Except that ultimately, in car-based services the drivers won't make much money and that will always be an overhang until drivers are eliminated.

 
At 10:32 AM, Blogger Richard Layman said...

this got me thinking this way. Although many other things too.

https://www.flickr.com/photos/rllayman/5618490385

which helped me see this:

https://www.flickr.com/photos/rllayman/30428765592

but also some of that bike sharing sales we tried to do. The developers of the technology had a great diagram about this, but I don't have time to convert it at the moment, I'll do it later today.

But it's out of the mobility hub stuff, which a lot of people conceptualized around the same time as me, which grew into the general MaaS/TaaS approach these days, which includes integration in various ways not just "proximity" the way I was thinking about it 12 years ago.

But I don't know, around the same time, I came across some great UNESCO environment-sustainability publications that I can never find online anymore, but about "the product service system". That laid the groundwork for this kind of thinking, about fractional use and selling products+services rather than merely products.

e.g. GE with aircraft engines, etc.

(but I had a kind of idea about that about software platforms, before Nathan Myrvold even, when I worked at CSPI, managing the nutrition software program, which I proposed be repositioned as a differentiated platform to span consumer and professional uses, licensing cookbooks, etc.)

 
At 1:52 PM, Blogger Richard Layman said...

this is the urbikes related diagram that got me thinking about various elements not as separate services but as elements within an interconnected system:

https://www.flickr.com/photos/rllayman/41159848830

 
At 2:10 PM, Blogger Richard Layman said...

http://www.metro-magazine.com/management-operations/news/730266/study-chicago-public-transit-should-integrate-ride-sharing

report from DePaul's Chaddick Institute. But focused on new riders.

 
At 7:18 PM, Blogger Richard Layman said...

Washington Post Travel Section 7/1/2018 had a focus on NYC, and included a feature comparing the different "Chinese buses/cheap inter-city bus" options between DC and NYC.

https://www.washingtonpost.com/lifestyle/travel/traveling-from-dc-to-new-york-by-bus-you-have-more-options-than-ever--heres-how-to-choose/2018/06/28/f55d4fd4-756a-11e8-805c-4b67019fcfe4_story.html

 
At 7:43 PM, Blogger Richard Layman said...

NYC DOT introduces dedicated car sharing parking spaces. Some residents complain.

http://www.whig.com/article/20180701/AP/307019941#//

 
At 12:10 PM, Blogger Richard Layman said...

Skedaddle, a crowdsourcing app for private charter transportation to distant events like concerts:

https://techcrunch.com/2018/07/05/skedaddle-has-had-acquisition-talks-with-uber-and-lyft

 
At 7:48 AM, Blogger Richard Layman said...

Dealing with parking needs to be included in the platform model, because managing parking helps manage congestion.

The Boston Globe has an article about it in terms of parking e-apps offering information comparing options, sometimes offering special rates. Apparently most of Boston's parking is privately run (outside of street parking).

Definitely the concept of shared parking is relevant as well.

https://www.bostonglobe.com/metro/2018/07/19/still-paying-full-retail-for-downtown-parking-the-car-next-you-might-getting-better-deal/yjY2ujgd4WPAcXiG2NtRCP/story.html

 
At 1:03 PM, Blogger Richard Layman said...

article on Peapod grocery delivery service:

https://www.fooddive.com/news/grocery--peeking-inside-the-pod-a-deep-look-inside-peapods-grocery-delivery-business/526056/

8/1/2018

 
At 6:23 PM, Blogger Richard Layman said...

Baltimore drops traditional bike share, switching to dockless, with heavy requirements to have dockless bikes and e-scooters in low income neighborhoods.

https://www.bizjournals.com/baltimore/news/2018/08/15/baltimore-terminates-current-bike-share-program.html

8/15/2018

 
At 6:01 PM, Blogger Richard Layman said...

HopSkipDrive service for kids:

http://www.sandiegouniontribune.com/business/technology/sd-fi-hopskipdrive-sandiego-20180827-story.html

 
At 9:27 AM, Blogger Richard Layman said...

woman specific ride hailing:

Bungii, pickup truck sharing

https://technical.ly/baltimore/2018/09/27/on-demand-pickup-truck-startup-bungii-expands-to-baltimore/

 
At 7:17 AM, Blogger Richard Layman said...

Lyft discounted ride program with 53 different Maryland breweries, wineries, and distilleries:

https://www.bizjournals.com/baltimore/news/2018/10/09/now-you-can-get-a-free-lyft-ride-from-your.html

 
At 8:57 AM, Blogger Richard Layman said...

Boston aims to produce an integrated fare media system. For all the transit including trains. Said to be transformational because they aim to include private sector services.

https://www.bostonglobe.com/metro/2017/09/22/boston-key-city-would-connect-mbta-hubway-and-more/gHJhcNwvcUkofD4Bxgq8bM/story.html

https://www.bostonglobe.com/metro/2018/10/16/new-technology-could-radically-reshape-mbta-fare-policies/iLvF9LhvDwJrPgfaCWRFaM/story.html

The discussion in the latter article mixes up issues concerning the technology and what it can do (distance based fares, etc.) and fare policy questions (charging one fare for a bus + subway trip, etc.).

It makes the point that the legacy systems have the "knowledge" in the fare readers--meaning each gate needs to have the programming downloaded -- and that the new systems leapfrog that.

Other interesting points:

Local

1. The "Boston" area Charlie card does work on many of the state's bus systems outside of the Boston area.

2. Harvard and MIT have integrated transit card technology into id cards, so that they can be used as transit passes too.

Elsewhere

3. Chicago aims to integrate bike sharing into the transit card system.

4. How the fare card in Tokyo can be used as the equivalent of an ATM card for non-transit purposes.

5. Lyft access is incorporated into the Amtrak app.

 
At 12:12 PM, Blogger Richard Layman said...

Should HOV be considered an element of sustainable mobility? Probably, but it is still car-based.

This SF Chronicle article discusses "casual carpool," which in DC is called "slugging" and involves people driving with others into the city picking up passengers to enable use of High Occupancy Vehicle lanes

https://www.sfgate.com/expensive-san-francisco/article/casual-carpool-getting-to-work-commuting-bart-13312137.php

10/28/2018

 
At 1:36 PM, Blogger Richard Layman said...

Hopthru mobile e-ticketing app a third way to buy tickets for the SF Bay Ferry:

https://www.timesheraldonline.com/2018/11/07/san-francisco-bay-ferry-launches-mobile-ticket-app/

paper, Clipper card are the others.

 
At 9:22 AM, Blogger Richard Layman said...

Zipcar has a rewards program, not all that, for members.

STM (Montreal) does too.

http://www.stm.info/en/press/press-releases/2013/the-stm-launches-a-one-of-a-kind-application-to-thank-its-clients

Uber and Lyft are introducing similar programs.

https://www.sandiegouniontribune.com/business/technology/sd-fi-uber-rewards-lyft-20181114-story.html

 
At 9:28 AM, Blogger Richard Layman said...

San Diego's GreatCall mobile phone service targeting seniors is bundling in access to Lyft.

https://www.sandiegouniontribune.com/business/technology/sd-fi-greatcall-lyft-20181113-story.html

 
At 9:32 AM, Blogger Richard Layman said...

Lyft membership program. $300 for 30 rides up to a $15 value per ride.

https://www.sandiegouniontribune.com/business/technology/sd-fi-lyft-all-access-20181016-story.html

 

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