10 good things about Metro Transit (Minneapolis) — including one that’s simply priceless
Chances are if you’re reading about Metro Transit in the Minnesota Star Tribune, it’s because something bad happened. The system’s been plagued by high crime, low ridership, rampant fare evasion and an ever-ballooning billion-dollar budget. But there are good things to be said about the buses and trains, and at the risk of looking for lutefisk at a taco truck, I went out to find them.
My goal was to find 10 such positives — and who would know better than those who regularly ride the system? To my surprise, riders unhesitatingly offered them to me when I asked around one day last week. Here are their responses
- Help is never far away
- It's sometimes faster than a car
- It goes to all the right places and you can track it
Labels: transit marketing, user experience




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