Rebuilding Place in the Urban Space

"A community’s physical form, rather than its land uses, is its most intrinsic and enduring characteristic." [Katz, EPA] This blog focuses on place and placemaking and all that makes it work--historic preservation, urban design, transportation, asset-based community development, arts & cultural development, commercial district revitalization, tourism & destination development, and quality of life advocacy--along with doses of civic engagement and good governance watchdogging.

Monday, May 11, 2020

Rare instances of digital applications empowering employees and consumers

1.  A firm has automated the cumbersome process of filing arbitration claims.

The normal processes are set up to favor corporations, but through digital applications, large numbers of claims can be organized, making the power of the whole much more significant compared to an individual claimant vis a vis the corporation ("New Tactic In Arbitration: Raise Volume," New York Times).

Fair Shake is a firm specializing in consumer arbitration matters.

2.  JustFix.NYC is an app created by a tenant advocacy organization, which automates the process of filing a tenant's repair complaint ("This app allows New York tenants to sue their landlord for emergency repairs," CNN), in situations where the tenant has a statutory right for state of good repair and the property owner is failing to perform such repairs.

Of course, property managers have plenty of enterprise-scaled applications at their call, including programs that automate eviction filings.

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