Rebuilding Place in the Urban Space

"A community’s physical form, rather than its land uses, is its most intrinsic and enduring characteristic." [Katz, EPA] This blog focuses on place and placemaking and all that makes it work--historic preservation, urban design, transportation, asset-based community development, arts & cultural development, commercial district revitalization, tourism & destination development, and quality of life advocacy--along with doses of civic engagement and good governance watchdogging.

Sunday, August 24, 2025

Las Cruces (NM) Airport Master Plan | Airport Master Planning

 My writings about airport planning are pretty much limited to asking for there to be a transportation demand management plan as an element of a master plan.

-- "Manhattan Institute misses the point about the value of light rail transit connections to airports | Utility and the network effect: the transit network as a platform ," 2020
-- "Airport transportation demand management in flux," 2019
-- "Transportation demand management, transit: Los Angeles Airport (LAX) and Logan Airport, Boston," 2019
-- "London's Stansted Airport provides digital information on transit options," 2019
-- "Why not a bicycle hub at National Airport?, focused on capturing worker trips but open to all," 2017
-- "A brief comment on ground transportation at National Airport vis a vis VRE rail service," 2016
-- "Revisiting stories: ground transportation at airports (DCA/Logan)," 2017
-- "Airports and public transit access: O'Hare Airport and the proposed fast connection from Downtown Chicago," 2018
-- "More on airport-related transit/transit for visitors," 2013
-- "To and from origin stations can be difficult: More on the Silver Line and intra-neighborhood transit (tertiary network)," 2022

The Las Cruces plan is interesting in that they list economic development matters as a primary goal.  That's not that exceptional, but they way they lay it out may be.

A Vision for Las Cruces International Airport (LRU) 

The Las Cruces Master Plan process is built on eight guiding ideas that have been used to develop the overall vision for what LRU will be in the next ten years. Through the implementation of this plan, LRU will be: 

  • Safe for all users
  • Welcoming and supportive of business
  • A hub for regional, national, and international tourism
  • A center of education and job development
  • Supported by the City
  • In position to be an economic development engine
  • Supportive of Aviation and Commercial Aerospace
  • Important to the people of the Las Cruces region

-- "Economic impact of National and Dulles Airports," 2014
-- "Trial balloons in the Washington Post and Dulles Airport as an aerotropolis," 2013
--"Aerotropoli and rethinking the scale of mobility networks in the context of a global economy," 2013
-- "Do tax incentives pay off? : Illinois; Tennessee; Rosslyn + "The Airport Access Factor"," 2017

But the plan mostly covers airport needs like a new watchtower.   Likely that's the "fault" of FAA planning requirements which are pretty much limited to the infrastructure elements of flying in and flying out, just like how previous to the Biden Administration, airport revenues couldn't be spent on transit systems connecting to the airport versus airport-exclusive systems.

There are two mentions of parking and provision of lodging.

But there's no TDM element.

========

Local ad promoting improvements at the Orange County Airport in California.  Art by Darren McArdel.

User/visitor experience.  I have also written about this from time to time about airports, and how the very police like US officials vis a vis international air travelers doesn't show the US too well--it's worse now--a point made by Tyler Brule in a Financial Times column many years ago.  From a past blog entry:

Airports, visitability and international visitors: 
Bureaucracy dooms the brand promise of Brand America

Another "problem" is that three of the main entry points into "Washington" aren't in DC proper-- National Airport and Dulles Airport in Virginia and Marshall-BWI Airport in Maryland.  Each has a visitor information desk, but none of the services are comparable to the airports with the best visitor information set ups.

Plus, at Dulles Airport especially, the experience for visitors leaves a lot to be desired, which is something that Tyler Brule of Monocle Magazine mentions from time to time, especially in his weekly column in the Financial Times, where he has been very negative about Dulles Airport, because of big problems with the customs entry process.  From "Let’s play ‘Guess where I am?’":

I’ve just come off an airliner and it’s absolute pandemonium. There are gate agents screaming for transfer passengers, there are sniffer dogs, there are loads of immigration officers and there’s a general sense of disorganization. My fellow passengers look bewildered and flustered after their eight-hour, 45-minute flight from Frankfurt, and there’s a lot of huffing and puffing as we’re divided up into groups of arriving passengers and “connectors”. ...

description of 1,000 people waiting to go through ICE at shift change, when many people leave their posts, with the result that even fewer agents are there to work with the passengers.

As I approach the desk, I feel like giving the young gentleman a lecture about how bad this whole performance is for Brand USA – particularly on top of a whole week of television reports about the new fee that visitors will have to pay to get a visa and how these funds will be used to create a campaign to encourage more tourism to the US. I want to ask him if he (and his bosses not far away in the District of Columbia) think a 90-minute wait in a dumpy airport is any way to welcome the world and if his department is really that interested in having people visit the US.

Of course, this is even worse now given the "America First" and anti-global rhetoric and actions of the Federal Government as discussed in the previous entry, "National Tourism Week (May 7th - 13th), Public Diplomacy, National Heritage Areas, etc."

When air travel was "taking off", airlines touted airport improvements.  Now flying is pretty much a commodity, although many companies do distinguish service in multiple ways still.

New Pan American Airlines Worldport Terminal, JFK Airport, c. 1960

Combine this experience, plus the then less than sterling experience of getting to the city from the airport--this will change in a few years when there is subway service there, but the location of the subway station will be less than ideal--and then think about what this says not only for Brand America ("Brand USA, a campaign to lure back foreign tourists — and their moneyWashington Post and "Re-branding America" from the Sunday Boston Globe) but BrandDC (see the blog entry "Creating Brand Washington"), and is it any reason that the number of international visitors to the US is falling?

Note that while the FT piece is from 2011, the problem at Dulles continues.  See "Editor's note: BWI is the big winner in the battle for passengers" from the Washington Post.  And the MWAA has responded with a advertising campaign.  But I would aver the problem is more structural and fundamental--something that marketing can fix, but advertising can't.

An evaluation of area airports in terms of the "visitability" approach is long overdue.   

I don't get Airport Planning magazine anymore but a lot of the articles are about the improvement of the visitor experience, throughput, etc., including the quality, range, and cost of retail amenities.  (Remember when it was a big deal that airports upgraded their retail offer?  Pittsburgh was a leader in this, partly because a British firm had the contract to implement what they already were experienced in doing).

-- "Some DC tourism issues (National Tourism Week: May 7th - May 13th)," 2017

This comes up in the NYT article "Airport Lounges Sound Luxurious. I Keep Getting Duped," about the quality (not very) of airport lounges.  That's another element of the visitor experience that smart airport executives and planning teams should consider when developing master plans.

The Wall Street Journal also runs an annual article on the quality of the airport experience.  From "Best Large U.S. Airports 2023":

Each airport is evaluated on 30 factors that span the trip, from buying a ticket to arriving at a final destination. Using data from government agencies, a survey of travelers conducted by our research partner Dynata and other sources, the Journal’s rankings highlight the airports that boast on-time flights, short waits throughout the trip and the amenities that travelers like best.

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9 Comments:

At 7:29 PM, Blogger Richard Layman said...

Aurora sues to prevent airport master plan from being finalized

https://www.statesmanjournal.com/story/news/local/oregon/2025/04/21/aurora-state-airport-lawsuit-master-plan/83108003007/


OREGON
Aurora sues to prevent airport master plan from being finalized
Portrait of Bill PoehlerBill Poehler
Salem Statesman Journal


The city of Aurora has sued the Oregon Aviation Department to prevent the state from submitting a master plan for the Aurora State Airport to the Federal Aviation Administration for approval.

The city argues in its lawsuit filed in Marion County Circuit Court that Oregon's land use processes would be bypassed if the master plan is approved by the FAA and adopted by the Oregon Aviation Board.

“The Aviation Board and the Department of Aviation don’t seem to want a land use review, as it may interfere with their assurance to the FAA that the master plan complies with local zoning requirements,” Aurora Mayor Brian Asher said in a statement.

The lawsuit filed April 9 argues that state law requires the aviation department to coordinate with other governments like Marion County, to ensure that laws are compliant with state law.

 
At 7:31 PM, Blogger Richard Layman said...

Jackson Regional Airport awarded $10 Million state grant following legislative approval

https://www.wbbjtv.com/2025/04/17/jackson-regional-airport-awarded-10-million-state-grant-following-legislative-approval/

Jackson Regional Airport is preparing for takeoff on its next phase of growth, after yesterday’s approval of Tennessee Governor Bill Lee’s FY25-26 state budget. Included in the newly passed budget is a $10 million grant designated for the airport—marking another major step forward in its development as a regional transportation and economic engine.

The new funding will support the construction of vital infrastructure, including:

Two new corporate hangars, complete with dedicated parking areas, roadways, a new apron, and taxi lane access. These facilities will better accommodate business-class and charter aircraft, offering long-term storage and service space for corporate aviation clients. This is expected to attract aviation-related businesses to the region and strengthen Jackson’s role as a hub for corporate travel.
A new T-hangar designed for general aviation tenants, including private pilots and aircraft owners. The project also includes apron space and foundational infrastructure for future T-hangar expansions, ensuring flexibility to meet increasing demand and supporting long-term service goals.
Together, these developments will significantly expand the airport’s ability to serve both corporate and general aviation needs, generate new economic opportunities, and support continued air service development across West Tennessee.

 
At 9:22 PM, Blogger Richard Layman said...

https://www.bostonglobe.com/2025/08/25/opinion/regional-airport-system

New England needs a regional airport system
Logan, T.F. Green, and Manchester airports could operate cooperatively to serve the needs of the region.

 
At 5:09 PM, Blogger Richard Layman said...

Cleveland Hopkins hires J.D. Power to help lift low customer satisfaction ranking

https://www.cleveland.com/travel/2025/08/cleveland-hopkins-hires-jd-power-to-help-lift-low-customer-satisfaction-ranking.html

Megan O’Connell, assistant director of marketing, communications and guest experience for Hopkins, said that the airport is not paying for better survey scores.

Rather, she said, the airport is paying for a better understanding of the sentiment behind those scores – in other words, what travelers like and don’t like about their Hopkins experience.

“We want to take a deeper dive into the feedback we’re getting and figure out how we can quickly address things,” she said.

O’Connell noted that the airport has been working to improve two areas of major traveler irritation: dirty restrooms and congested security screening.

 
At 8:32 PM, Blogger Richard Layman said...

Best things we saw during a sneak peek inside San Diego airport’s new Terminal 1
With elegantly designed restrooms, an outdoor dining area with downtown skyline views, swivel chairs that line the glass wall of the concourse, the new building is a dramatic change from its predecessor.

https://www.sandiegouniontribune.com/2025/08/27/best-things-we-saw-during-a-sneak-peek-inside-san-diego-airports-new-terminal-1/

 
At 10:52 PM, Blogger Richard Layman said...

https://www.latimes.com/california/story/2025-09-25/lax-has-fallen-on-global-airport-rankings-will-a-pre-olympics-transformation-help

LAX has fallen in global airport rankings. Will a pre-Olympics transformation help?

A variety of factors have been at play: Regional airports have seen an uptick in passenger counts, suggesting a greater draw in the Los Angeles region for travelers hoping to avoid LAX. The airport has also never been a hub for an airline, like Hartsfield-Jackson Atlanta International is for Delta Air Lines or Dallas Fort Worth International is for American Airlines. And in general, people can find the airport difficult to navigate. A recent report from J.D. Power ranking passenger satisfaction in North America’s airports slotted LAX at number 16 of 21 mega airports, just below Atlanta and above Chicago O’Hare International.

Beyond the train, the plan is to revamp the airport by the 2028 Olympics. Terminal 5 will be demolished and rebuilt; employee facilities are undergoing renovations; signage continues to be updated to make it easier for travelers to find their way around the airport; and streets are being reconfigured to alleviate traffic in the area, moving cars from the congested Sepulveda Boulevard to new elevated roadways. Parts of that plan won’t be finished until 2030, and some community groups have questioned whether it will cause additional and unnecessary traffic.

Each terminal will eventually see a new aesthetic that centers the Los Angeles experience. Tom Bradley International, for example, will draw inspiration from the 1966 surfing documentary “Endless Summer” with images of palm trees, Old Hollywood and signage reminiscent of the Beverly Hills Hotel. Terminal 5 will highlight downtown and the Fairfax District and those areas’ street culture with plans that include a Koreatown-inspired food court. The airport will also plan for an outdoor space.

 
At 3:37 PM, Blogger Richard Layman said...

Was going through the backfile and found this unfinished entry from 2014 about airlines not caring too much about ground transportation issues.

From "Airlines likely to balk at LAX transit link" in the San Bernardino Sun:
As chief of Los Angeles International Airport, Gina Marie Lindsey knows what airlines want — and what they don’t want. And what they’re not particularly interested in, she told Los Angeles airport commissioners at a meeting last week, are two ground transportation projects important to Mayor Eric Garcetti — an intermodal transportation center and an automated people mover. ...

“They are going to want to have more gates and they are going to want to make sure their operation on the airfield is efficient,” said Lindsey, executive director of Los Angeles World Airports. “Those are going to be the most important determiners from the airline standpoint, other than the market — obviously the market has to be here for them.

“I don’t think they will care — in fact, I expect we will have very energized conversations with the airlines relative to the automated people mover system. They are not universally loved at any airport that I am aware of. It doesn’t mean they don’t get done.” ...

Airlines, while generally committed to improving passengers’ experience, tend to be reluctant to support major infrastructure projects, believing they don’t lead to additional revenues.
1. This is a frequent instance, of entities that generate transportation demand off-loading the expense of dealing with the costs of providing access to other organizations.

2. Regulations concerning airports do allow airline-related revenues generated by airports to pay for transit connections, and especially transit stations, on airport grounds. (Note that the Silver Line expansion of Metrorail is managed by the Metropolitan Washington Airports Authority, but they are funding it with Toll Road revenues, which are not considered airport passenger related revenue.)
i. Ground Access Projects. It is the policy of the United States to encourage the development of intermodal connections on airport property between aeronautical and other transportation modes and systems to serve air transportation passengers and cargo efficiently and effectively and promote economic development. (See 49 U.S.C.§47101(a)(5).) Consistent with this policy, a sponsor may use airport revenue to pay for the airport's share of a ground access project in two general cases: (1) if the project qualifies as an integral part of an airport capital project, and (2) if the project is owned or operated by the sponsor and is directly and substantially related to the air
transportation of passengers or property.

3. This is why transit connections for airports need to be actively planned, and Metropolitan Planning Organizations need to consider airport issues in their planning practices. The Puget Sound Regional Council has a great airports planning process. The DC-MD-VA region does not.

 
At 7:56 PM, Blogger Richard Layman said...

https://www.thestar.com/business/opinion/why-investing-in-toronto-pearson-means-more-travel-choices-for-passengers/article_de14de1d-3d46-44c8-92af-0a03c6906596.html

Why investing in Toronto Pearson means more travel choices for passengers

Pearson is North America’s best airport for international flights, with links to 70 per cent of the world’s economies. For Canada’s population size this is an over achievement that enables passengers to fly non-stop to 200 destinations.

Pearson facilitates getting to and from Canada with ease and efficiency — and that extends to the 45 per cent of Canada’s air cargo that passes through here. The industrial employment zone around the airport generates half a million jobs and $70 billion a year in GDP, seven per cent of Ontario’s total. That’s the kind of economic asset to protect and invest in to ensure that Canadian exports can swiftly move around the world.

There is demand for growth. Our forecasts suggest Pearson will see 65 million passengers annually in the early 2030s. To meet demand, we will expand and refresh our terminals and create a digitally advanced airport that will be more efficient for airlines and passengers. This is part of the plan we call Pearson LIFT.

 
At 5:39 PM, Blogger Richard Layman said...

https://www.portauthoritybuilds.com/redevelopment/us/en/ewr/projects/vision-plan.html

A Vision for a World-Class EWR (Newark Liberty International Airport)

 

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