Rebuilding Place in the Urban Space

"A community’s physical form, rather than its land uses, is its most intrinsic and enduring characteristic." [Katz, EPA] This blog focuses on place and placemaking and all that makes it work--historic preservation, urban design, transportation, asset-based community development, arts & cultural development, commercial district revitalization, tourism & destination development, and quality of life advocacy--along with doses of civic engagement and good governance watchdogging.

Thursday, September 29, 2022

Public restrooms: single versus multiple-occupant

DC isn't very big on public restrooms, although some federal parks have them ("Where Did All the Public Bathrooms Go?," Bloomberg).  

This is common for many cities--no public restrooms.  Early on cities had public restrooms and baths because much of housing did not.  As bathrooms became more prevalent in housing and as local government budgets declined and demands increased, provision of public restrooms was one of the first services to be eliminated.

That's why I'd been surprised moving to Salt Lake City that the larger (termed "regional") public parks have restrooms.  But other cities out West too, bigger like Boise, and smaller like Ennis, Montana or at trailheads in the Wasatch Front like Bell Canyon ("New trailhead expected to help grow one of Salt Lake County's more popular trails," KSL) which has a great facility and definitely no concerns about the homeless because it is so remote.

Of course, the bigger cities, with homelessness, a propensity for vandalism, higher usage, low investment in facilities, and lack of attendants, have a problem in maintaining quality public facilities ("The Disappearing Public Toilet," Seton Hall Law Review, 2020).

"Fancy restroom" in Bryant Park, New York City.

In recent decades, NYC has effectively restored quality public restrooms, at least in Manhattan but largely this comes from significant investment and the provision of attendants ("New York's most luxurious public restroom just got a $300,000 makeover," CNN). 

And it's often done by business improvement districts and/or parks conservancies.

Although the NYC Parks Department operates a massive number of restrooms in all five boroughs.  

Including some very attractive facilities, including a combination pavilion-restroom structure for a new regional park in Far Rockaway

The NYC Parks facilities are an absolute illustration of my point that the quality of public facilities (civic assets) communicates whether or not we value the public and the civic commons.  NYC shows that they do.

Single versus multiple occupant public restrooms. It turns out the trade refers to single-occupant restrooms versus multi-occupant.  

The latter are shared, like in a typical office building, with multiple stalls and sinks (+ urinals for the men).  Single-occupant are lockable single units.

Single occupant restrooms.  Many places have installed them, as they are often specified as part of street furniture/advertising projects ("City Room City Room Blogging From the Five Boroughs In 9 Years of Work, Just 3 Public Toilets Go Live," New York Times, 2014, "JCDecaux wins San Francisco's iconic Street Furniture contract").  Seemingly, they are cheaper to maintain.

Portland created their own version, called the Portland Loo, which opens the bottom and top of the structure to the elements, as a way to reduce negative behavior.  But that facility isn't practical in colder climates.

Vandalism.  The problem with the lockable single units is that they are big enough to be used by groups, and people can cause a lot of mayhem in a short period of time.  And there is no oversight.

Salt Lake has standardized on single occupant facilities, and with the rise of homelessness and noxious use, as well as ever stressed budgets, the facilities are subject to misuse, closure, and even in the best of circumstances, are pretty grim.

Note that the suburbs have restroom facilities in parks too, and depending on how "urban" the places are, e.g. South Salt Lake versus Bell Canyon in Sandy, the facilities are equally or less subject to vandalism and misuse.

Policy and practice in public space management depending on the revitalization health of a community.  Many years ago, in evaluating the success of 8th Street SE in DC's Capitol Hill after a streetscape improvement ("Systematic neighborhood engagement," 2007), I came to realize that DC's rating of places: distressed; emerging; transitioning; healthy, could be applied at different scales and in different ways:

  • comparing the residential versus the commercial sections of the neighborhood
  • block by block within a district, and
  • at the city scale, between districts.

Basically, the residential area was healthy before the streetscape investment while the commercial district lagged.  

The public investment in the streetscape communicated to property and business owners that it was worth investing in the commercial district, and the more attractive streetscape encouraged residents to patronize the businesses.

So the commercial district "caught up" to the already successful neighborhood.

But if the residential area hadn't already been high income, the length of time required to trigger revitalization would have been much longer, because property and business owners wouldn't have been primed to invest despite new public investment.

Points (2) and (3) are crucial and failure to consider them at the fine grained required is the cause of most failures in government policies and programs. By creating one size fits all programs, and not really understanding the nuances and details of a place, and the levers at your disposal, failure is more likely.

For example, emerging and distressed commercial districts aren't likely ready for street furniture, and need more assistance in developing organizational capacity, compared to healthy districts, or those in later stages of transition. 

Similarly, it's much harder to move distressed commercial districts up the ladder when the residential neighborhood is also distressed.

Applying public space management principles to restrooms.  When it comes to public restrooms, at least in cities, we have to recognize that the facilities are likely to receive a lot of use, and some of it will be mis-use, and we have to plan for and address this in advance.

I argue that in most center cities, the cheaper upfront cost of a single occupant facility comes at the expense of significantly more vandalism and noxious use.  (Not that multiple occupant facilities are immune to noxious use either.) And that despite the desire to provide the service, the quality of the service is wanting.

Not only should there be investments in public restrooms if you're committed to having them, but there should be design and other considerations made to decrease the likelihood of misuse.

Shared restrooms provide "natural surveillance" in a way that single occupant restrooms do not.

But even then, in today's circumstances, you still need to invest in "attendants" in all likelihood, to further reduce potential problems.

Design treatments/Public Art.  I also suggest, in an extension of the principles of design exhibited by Bryant Park, that rather than creating and maintaining grim value engineered public restrooms, it makes sense treating interiors and exteriors of restrooms in creative ways to increase a sense of ownership and wonder, and as a branding and identity element of parks and the network of civic assets more generally.

It's worth testing this to see if it has a measurable effect on the reduction of vandalism.


Resources. As with most every topic, it turns out there are great resources in the academic literature, from books to journal articles, and some cities have codified policies too.

-- Public washroom design and technical guidelines, City of Vancouver BC
-- "Building Safe Toilet Design into Shared Urban Space," Public Hygiene Lets Us Stay Human (PHLUSH)
-- Public toilet advocacy toolkit, PHLUSH
-- "Why Do Women Not Use the Bathroom? Women’s Attitudes and Beliefs on Using Public Restrooms," International Journal of Environmental Research and Public Health (2020)
-- "Female restrooms in the tourist destination: how the socio-spatial conditions of public toilets influence women’s perception of safety," Journal of Asian Architecture and Building Engineering (2022)

Other issues.  Access to restrooms for the homeless.  Transexual access (something I didn't bring up in the proposal at all).  Perception of safety and cleanliness and special needs for women.  I did include having menstruation products available as an element of the proposal.

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6 Comments:

At 11:27 AM, Blogger Richard Layman said...

I didn't even mention the drug issue.

The Philadelphia Inquirer: Philly has too few public bathrooms, and just lost one of its best.
https://www.inquirer.com/opinion/commentary/philadelphia-public-bathroom-dignity-20220930.html

 
At 4:58 PM, Anonymous charlie said...

There has been a woman going around advocating for more public restrooms -- honestly want to punch her in the face.

It's code for lets do more for the homeless.



So I wasn't going to read this -- but your point halfway about residential vs. commercial revilizations really opened up my eyes.

That is a lot to think about.

 
At 12:33 AM, Blogger Richard Layman said...

In the grant proposal I didn't discuss providing access to the homeless, because by default, since there is a system of park restrooms in Salt Lake, it's already being provided, although it can also be a source of problems.

But the literature has some good papers on the topic of rights to restrooms and the homeless.

One paper is on reduced public defecation as a result of restroom availability. So there are advantages to providing them.

OTOH, it's not unlike providing affordable housing to lower income segments in an ongoing fashion. As you've pointed out before, it's a forever economic obligation, as the people aren't likely to move out of the housing because of attainment of higher income, plus it's not like this segment of the housing market is fixed--it grows.

Restrooms are a financial sink. You have to build them, and maintain them, and they get vandalized.

We're arguing the city will need to develop an attendant system, at least for the high use locations. Not unlike how some cities pay homeless to pick up litter.

"Program that pays people experiencing homelessness to pick up trash in Portland proves successful."

https://www.kgw.com/article/news/local/portland-nonprofit-program-people-experiencing-homelessness/283-f82c0c7c-4c49-4bad-a04f-2f6f3542a58c

2. As a bicyclist, of course I believe in public restroom access. As a white guy who looks reasonably normal, I could count on being able to use hotel restrooms in a pinch.

And because I like hot peppers and sauces, I tend to need to go to the restroom more often. I definitely was aware of the options on my regular routes.

So wrt the movement in DC for more public restrooms, I'd say, definitely in terms of tourist services it needs to be addressed.

WRT homeless, don't build single occupant facilities, at least in buildings. Maybe the Portland Loo is okay.

But the one thing that bugs me about the advocacy is not the need, but the failure to acknowledge the problems. Not acknowledging the problems makes failure so much more likely.

And it's complicated in the US by the legal determination that you can't charge for access. (I remember the coin operated access controls on restroom doors when I was a child.)

You've been to London way more times than I. The range of restrooms there is pretty amazing. But many, like in Covent Garden, Camden, St. Pancras Station, require a fee. Selfridges didn't, and I don't think V&A did either.

But wow, such nice facilities.

 
At 12:35 AM, Blogger Richard Layman said...

3. WRT commercial vs. residential, I was meeting a then DDOT planner for coffee and I wanted to figure out "why 8th Street SE improved so fast." So we talked about it, and this is what I came up with:

DC and Council basically learned the wrong lesson. They figured any investment in a streetscape, especially combined "with a Main Street group" equaled super fast ROI.

It was because Capitol Hill was already high income and had lots of community capacity and social capital, and had commercial property owners and businesses with access to capital, the buildings weren't terrible/disinvested (mostly), most of the businesspeople weren't fools (at least three were--one guy had a gambling problem, another was tied up in that HOA escrow scandal in Virginia, another was just a shitty businessman, and others still had bad business models, but all in all, they were okay).

This is why when DDOT created the Great Streets program, I communicated to them that it wasn't likely to have the effect they expected.

Basically Great Streets was urban renewal/revitalization by the transportation department. They were investing in places where the residential income was low and the commercial district lagged even more, in places with very limited capacity and social capital.

And I don't think the program has been all that successful. Interestingly, I thought it was great that a streetscape project on Kennedy St. NW was accompanied by facade improvements. It ended up being a fluke, different programs happened to coincide with zero planning.

4. Back to attendants, I'm gonna try to talk to people at NYC Parks and Bryant Park to codify their learning. BP just made the commitment, said public safety and perception is best shaped by awesome restrooms, and they invested appropriately. They are also super focused on metrics and detail.

 
At 8:17 PM, Blogger Richard Layman said...

WRT that ongoing cost issue, an article in the Seattle Times mentioned that the King County homelessness agency says that it costs $25,000 per year per unit for ongoing operation.

5. The thing that I didn't mention in the original 2007 piece about commercial district evaluation (and I don't remember the date of the original conversation, it was more like 2004-2005--I started blogging in 2005) was transit stops and stations and the potential for positive or negative impact too.

... e.g., I realized that the H Street commercial district's "unseemliness" was really generated by its customer base, which wasn't from the immediate area, that it was a commercial district for others. (Eg when I went to Prince George's Plaza once I said, "wow, it's an upscale, air conditioned enclosed H Street.)

A lot of the stakeholders in Capitol Hill ascribed the problems on 8th Street SE to the proximity of Hine Junior High and the use of the bus stops by children-teens and their carrying on, etc.

Similarly, the Eastern Market station has those kinds of issues too, in part because of how the station is a major transfer stop to bus lines going east and north/south (East of the River).

More recently, it's complicated by how there is a drug abuse treatment center nearby (in the building that has the Dunkin Donuts) and their client base tends to use public facilities in noxious ways.

... similarly, years ago I made a point that the rehab of civic facilities like recreation centers has an unintentional negative in a place like DC because attracting an audience from a wider area can bring problems. From time to time crime blips up in association with the areas around rec centers--I think it's because patrons see crime opportunities in the neighborhood around the center, like people on 3rd Street NW walking to and from the Metrorail station, adjacent to the Takoma Recreation Center.

WRT the bus stop southbound on 8th Street SE, by the Starbucks, after school gets out (although the school has long since been closed) that likely means post-school supervision at the space.

... there is a lot of increased problems/crime on Metrorail in the after school period, and as you know there have been school-related killings, I think a couple, near the NoMA station, associated with a couple of nearby charter schools.

The problems in Tenleytown and Wilson High School (I forget the new name) have been going on for decades.

Anyway, these kinds of factors (transit stops and stations) and services with the potential for noxious effects need to be included in the evaluations of places for revitalization potential/SWOT.

... fwiw, in 2007 or 2008, I witnessed an instance of kids totally out of control outside of the Eastern Market station. Police were there and some African-Americans were complaining that kids were being detained--"they're juveniles!"

They were juveniles totally out of control in the public space.

I can't find the image, but there was a photo on a neighborhood e-list 10 years ago or more about kids crawling on top of the B2 bus at Bladensburg Road and H Street NE.

 
At 11:03 PM, Blogger Richard Layman said...

"Where's the nearest restroom? University of Minnesota website directs cyclists there"
The U's MN Bike and Go interactive map relies on crowdsourcing for relief.

https://www.startribune.com/where-s-the-nearest-restroom-university-of-minnesota-website-directs-cyclists-there/600058967/

5/19/2022

The website currently lists more than 70 places where cyclists can find a bathroom, including places that might not immediately come to mind.

"In southwest Minneapolis, trails go by a public library, and that would be a public restroom," Bliss said.

Other listings include portable toilets along walking and cycling trails, restrooms in city parks and recreation centers, nature centers and places such as the Hub Bike Co-op in Minneapolis. Each entry comes with information about the type of restroom, whether it has sinks and running water, if doors latch, hours of operation and a link allowing users to use their phone to route a path to the bathroom.

So far, most entries are in the metro area, but MN Bike and Go is designed for the entire state, Bliss said.

 

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