Rebuilding Place in the Urban Space

"A community’s physical form, rather than its land uses, is its most intrinsic and enduring characteristic." [Katz, EPA] This blog focuses on place and placemaking and all that makes it work--historic preservation, urban design, transportation, asset-based community development, arts & cultural development, commercial district revitalization, tourism & destination development, and quality of life advocacy--along with doses of civic engagement and good governance watchdogging.

Monday, July 06, 2026

Automated speed camera data from Toronto shows the value of this traffic speed enforcement mechanism

Doug Ford, Premier of Ontario, uses provincial powers a lot to preempt local government action, especially in Toronto.  One example is his elimination of the use of automatic speed cameras over "freedom etc." plus other measures can do just as well, such as oversize speed limit signs.

Guess what?  Tickets work.  Since the elimination of cameras, speeding has increased 235% in the Parkdale neighborhood, based on data collection associated with the speed limit counter signs, which collect data, they aren't limited to just saying "slow down" ("We all have one thing to say about Doug Ford’s ban on automated speed cameras: We told you so," Toronto Star).  From the article:

That’s based on data reported from one of the city’s digital “Watch your Speed” signs. You’ve seen them around. They’re typically posted near schools. They flash with your car’s speed as you pass by, hopefully serving as a visual reminder, when necessary, that you should slow the heck down. They also, it turns out, keep a permanent record of speeds.

These signs can be set up to collect data in both directions.  Yellow signs are typically placed near schools.  White signs elsewhere.  Photo: TrafficLogix.

Using the same basic methodology as Safe Parkside, I looked at data from more than 800 sites with these digital signs. In October 2025, the last full month before Ford’s ban on speed cameras took effect, the digital signs collectively recorded 626,137 vehicles exceeding the posted speed limit by at least 20 km/h. In April, with no more fear of speed cameras, the number nearly doubled, to more than one million.

Of 837 sites I looked at with data from both before and after the speed camera ban, the number of drivers doing 20 clicks over the limit increased at 476 of them. (Before the program was put on ice, the city had 150 speed cameras that rotated through locations like these.)

Tickets are "controversial."  They cost money so people don't like them, without acknowledging that if they followed the laws they wouldn't be ticketed.  

In the Douglas Shoup parking universe, parking tickets are a source of revenue for commercial district public space improvements.  But to me there is a fine line between encouraging and discouraging people to visit traditional commercial districts.  You have to balance parking concerns, bad behavior of parking--which is why Shoup encouraged low or no cost parking in garages, and high prices for street parking--and encouraging return passenger.

The recent director of the Philadelphia Parking Authority, Richard Lazar, made the point that rather than focusing on the revenue generating capacity of tickets, he prefers to think of them as "education devices" that people use to change their behavior ("Rich Lazer Would Like You to Love the PPA. No, Seriously.," Philadelphia Magazine).

Lazer recognizes that increased enforcement isn’t viewed positively across much of the city. He doesn’t look at enforcement as a revenue generator — a claim you can hear muttered at expired meters across Philadelphia — but rather as a behavioral change. If you’re blocking a crosswalk or parking on a sidewalk or jamming up a bike lane, yes, you’ll have to pay a fine. And maybe next time, you won’t do it (or at least will think twice about doing it).

“It’s about curb management and enforcing quality-of-life issues so they don’t happen anymore,” Lazer says. “And maybe that’s putting yourself out of business, because you want people to follow the rules. But at the end of the day, we don’t want to be looked at as somebody who just wants to generate revenue, because that’s not the mission. Our operation is not out to just crush people.”

I imagine he believes that parking scofflaws, who don't care about tickets--a problem in DC with out of state license plate users of the streets because it's hard to penalize them, that they should get their cars impounded, as another form of education.

Anyway, the Toronto findings are a sad but good example of real life experimentation to prove or disprove various approaches to public policy, in this case traffic enforcement.

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Thursday, February 01, 2024

Proof of Broken Windows theory in Philadelphia and New York City

Broken Windows theory ("Broken Windows: The Police and Neighborhood Safety," Atlantic Magazine, 1982) posits that communities where there are vacant buildings, litter, abandoned cars etc. communicate that it's okay to commit crime.  Unfortunately, there are few examples of its implementation, as police departments did mostly "zero tolerance policing" calling it community policing.  

New York City did data-based policing, but still not community investment, and it was very successful in reducing the crime rate.  But as crime dropped police needed stuff to do, and Giuliani was more of a hard ass, so they moved to Zero Tolerance Policing--stop and frisk.

And so there is a huge contingent of progressives and academics who argue that Broken Windows is b.s.

Broken windows successfully implemented on the NYC Subway in the early 1990s. One of the only places Broken Windows was implemented truly was the NYC Subway system under David Gunn, and transit police chief William Bratton.  

It's discussed in Bratton's second autobiography, The Profession: A Memoir of Community, Race, and the Arc of Policing in America ("Bill Bratton Explains His Ideas of Good Policing," New York Times).

During his interview for chief, Gunn took him around the system.  Gunn said we can fix the trains, eliminate graffiti on them (which is why miscreants now use acid to etch cars and windows), and run them on time, but if people have to experience chaos in the stations, they won't ride.

Broken windows theory in action.  An op-ed in the Philadelphia Inquirer, "Home repairs decrease gun violence in Philadelphia," references research done at University of Pennsylvania and Columbia University that found investing in fixing up abandoned properties led to significant neighborhood improvements including a marked reduction in gun violence.

From the article:

One study of Philadelphia’s Basic Systems Repair Program found that when even one home on a block received repairs, there was a 21.9% decrease in homicide rates. And the more home repairs a block received, the more homicide rates fell. The data reflect what we already know: When people’s basic need for a safe, stable home is met, it decreases violence in our neighborhoods. 

But that message isn’t getting through to our local government. As we talked to close to 200 Grays Ferry residents, the stories poured in. Many residents have applied for home repair programs — for plumbing, roofing, weatherization, insulation, and other renovations — but haven’t heard back, have been denied, or have had to wait many years. Philly residents need home repairs, and we know home repairs are a key part of reducing violence, so why isn’t our city making them more accessible? It is literally lifesaving work to keep longtime Black residents in their homes ... 

Our Council member, Kenyatta Johnson, is now also Council president, and he has enormous power to protect affordable housing in his district and beyond. We need him to work with community advocates to pass citywide policies that prioritize low-income housing and opt the 2nd District into the mixed-income neighborhood overlay, which would require housing developers to ensure 20% of their units are affordable. 

 -- "Fighting blight by fixing up homes could bring down Philly gun violence, new study shows," WHYY/NPR
-- "Abandoned house repairs reduced nearby gun violenceAbandoned house repairs reduced nearby gun violence," Penn Today (2023)
-- "Urban Blight Remediation as a Cost-Beneficial Solution to Firearm Violence: A Citywide Cluster Randomized Trial," Journal of the American Medical Association (2022)
-- "Urban Blight Remediation as a Cost-Beneficial Solution to Firearm Violence," American Journal of Public Health (2016)

==== 

Past blog entries include:

-- "George Kelling, co-creator of the "Broken WIndows" thesis, dies" (2019)
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 1, theory and practice," 2016 (references the speech by Ronald Clarke upon receiving the Stockholm Prize in Criminology)
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 2, what to do"
-- "Night-time safety: rethinking lighting in the context of a walking community," 2014
-- Crime prevention through environmental design and repeated burglaries at the Naylor Gardens apartment complex," 2013

Social urbanism is a related concept to Broken Windows, first introduced in Medillín, Columbia, which during the program experienced a 90% drop in the number of murders.

-- "Experiments in Social Urbanism"
-- "'Social urbanism' experiment breathes new life into Colombia's Medellin Toronto Globe & Mail
-- "Medellín's 'social urbanism' a model for city transformation," Mail & Guardian
-- "Medellín slum gets giant outdoor escalator," Telegraph
-- "Medellín, Colombia offers an unlikely model for urban renaissance," Toronto Star

I've written about ways to implement it in the US.

-- "Social urbanism and equity planning as a way to address crime, violence, and persistent poverty: (not in) DC" (2021)
-- "Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances: Part 3 (like homeless shelters)" (2020)

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Tuesday, May 09, 2023

DC Public Safety Summit, Wednesday May 10th, 9am

I'm the first to say I don't know how to reduce violent crime other than ensuring police time is spent in the areas with the most crime, and that crimes involving gun possession be prosecuted diligently.

Recently, DC Police Chief Robert Contee said that the average person arrested for homicide in the city has been arrested 11 times before.  Similarly, homicide victims have a high rate of involvement with the criminal justice system.  It's pretty clear that a small number of people are responsible for a lot of crime.

Charlie has called our attention to the DC Crime Facts e-letter, and the site provides a lot of analysis about crime in the city.

DCCF has also alerted us to a "public safety summit" tomorrow, convened by Mayor Bowser, and bringing a lot of public officials to the table, with citizens invited.

Wednesday, May 10 at 9:00 a.m. 
District Emergency Operations Center 1015 Half Street SE, 10th Floor

Officials Attending:

Mayor Muriel Bowser 
Brooke Pinto, Ward 2 Councilmember, Chair, Committee on the Judiciary and Public Safety 
Lindsey Appiah, Acting Deputy Mayor for Public Safety and Justice 
Robert J. Contee, III, Chief of Police, Metropolitan Police Department  
Matthew Graves, United States Attorney for the District of Columbia 
Brian Schwalb, Attorney General for the District of Columbia 
Anita Josey-Herring, Chief Judge, DC Superior Court 
Linda Harllee Harper, Executive Director, DC Offices of Neighborhood Safety and Engagement and Gun Violence Prevention 
Kristy Love, Executive Director, Criminal Justice Coordinating Council  

It will be broadcast live on the city's cable television channel.

DCCF has a post, "Questions for Mayor Bowser's Public Safety Summit," providing lots of questions to be asked of the public officials.  It's pretty focused and trenchant and worth a read.  

He points out that arrests are down in the most dangerous parts of the city, and that areas of high crime have 300% to 400% more crime and incidents than "safe areas," but safe areas are overstaffed relative to crime.

What about a real Citizen Summit on Crime?  I doubt that much will come of the summit, as it was announced the day before, and there is no posted agenda.  But it also reminds me of something that Mayor Anthony Williams did two or three years running.  They were called Citizen Summits and were designed, theoretically, to get citizen insights into city policy and budget.

They got more publicity, including in the planning press, than they deserved.  I was critical that they were mostly window dressing, but I did attend one, and if they were organized to engage people in substantive ways, they could be very effective.

I would have an agenda, provide "education time" so people can be exposed to best practice insights,  featuring well known academics and other professionals, and go from there.

Academic insight.  Patrick Sharkey has written Uneasy Peace: The Great Crime Decline, the Renewal of City Life, and the Next War on Violence,  about the pre-covid crime drop and attributed a fair amount of it to citizen participation in community efforts to reduce crime.  

Alex Vitale takes a different tack, focused on overpolicing and criminalization of social issues in End of Policing.  It's provocative and worth reading, although maybe not relevant to the murder and gun problems.

-- "The opportunity to rearticulate public safety delivery keeps being presented: Rochester New York" (2021)

There is the broken windows approach.  

-- "Broken windows/collective efficacy: Baltimore; Newark; Grand Junction, Colorado; Pittsburgh; Albany" (2019)

A lot of academics criticize it, but I think they are missing the point.  BW never really got implemented, instead it was transmogrified into "zero tolerance policing" not community policing and improvement.

-- "George Kelling, co-creator of the "Broken WIndows" thesis, dies" (2019)
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 1, theory and practice," 2016
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 2, what to do"
-- "Night-time safety: rethinking lighting in the context of a walking community," 2014
-- Crime prevention through environmental design and repeated burglaries at the Naylor Gardens apartment complex," 2013

Herman Goldstein (deceased), wrote a lot about "problem-oriented policing."

And there is a lot of work on "violence interruption."  I go back and forth about it, but there is some potential there.

But basically there needs to be a place-based approach to the most dangerous areas in the city, something I wrote about in terms of equity planning and social urbanism.  

-- "Social urbanism and equity planning as a way to address crime, violence, and persistent poverty: (not in) DC" (2021)
-- "Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances: Part 3 (like homeless shelters)" (2020)

I think that Mayor Bowser has bobbled the issue for years. And I don't see things changing.

Note that William Bratton's latest book is very good ("Bill Bratton Explains His Ideas of Good Policing," New York Times).

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Friday, March 31, 2023

I can't think of a worse idea: nonprofit suggests building homeless shelter in San Diego's Balboa Park

Art map.

San Diego's Balboa Park is a 1200 acre culture and parks complex, including 17 museums, the San Diego Zoo, and a variety of public gardens.  Built to host the 1915–16 Panama–California Exposition, later it hosted the 1935–36 California Pacific International Exposition.

With the rise in homelessness, spurred both by a rise in the cost of housing and the pandemic, public camping has increased significantly, and public parks and trails are often used as encampment sites, creating significant problems for many communities, which lack the financial and other resources to build the amount of housing and programs required to fully address the problem.

Posting on the Nextdoor community information system.

Here in Salt Lake City homeless camping in public parks has been a huge problem--at Liberty Park, a bit lesser problem at Fairmont Park. And is a problem at other city parks as well.

I was surprised to see that the Lucky Duck Foundation and separately a City Council member have suggested building tent shelters at Balboa Park, each capable of housing 500 people ("Balboa Park groups oppose proposed homeless shelter, saying it would be a violation of city, state rules," San Diego Union Tribune).

San Diego City Councilmember Stephen Whitburn has suggested the Inspiration Point parking lot in Balboa Park could serve as a possible site for a large, safe campground or other homeless services. His proposal has the support of Mayor Todd Gloria, but has not yet had a hearing before the full council.

The philanthropic Lucky Duck Foundation also has suggested the eight-acre lot at Interstate 5 and Park Boulevard as a site for large tented shelters that could accommodate about 500 people.

In planning I talk about its purpose being "designing conflict out" instead of designing a program that from the outset creates ongoing conflict.  

While I know that dealing with homelessness and shelters is more a management and program issue ("Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances"), I can't think of something worse than putting a homeless shelter in a major park.  Unless there is a major set of programs and services for the patrons, which would limit their hanging out in the park.

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Sunday, October 03, 2021

Transit systems, broken windows, and the burden of homelessness

Homeless people sleeping in the Powell Street Station, 2017.  Photo: Laura Oda, San Jose Mercury News.

A few weeks ago, I started writing a blog entry about how BART, the Bay Area Rapid Transit system, has created a "senior manager of social service partnerships" to deal with homelessness on the system ("Meet BART’s first-ever homelessness czar," San Jose Mercury News).  From the article:

As the entire state grapples with a homelessness crisis made worse by the COVID pandemic, BART is trying a new strategy to address the hundreds of unhoused people seeking refuge on its trains and in and around its stations. The transit agency is on the front lines, grappling with everything from people suffering mental health crises on BART platforms to encampment fires encroaching on tracks and disrupting train service. 

Now, BART is drafting a “Strategic Homeless Action Plan” to take a more proactive approach to the issue. The new initiative includes hiring 20 crisis intervention specialists, partnering with social service agencies to deliver resources to people in need, and improving the data BART collects on how the homelessness crisis impacts its system. ...

[From the interview]  "BART is reflective of the Bay Area, so homelessness is huge and we’re seeing hundreds and hundreds of unsheltered individuals every day. I think especially in light of the pandemic, with so many shelters closing and capacity being limited, BART has been the one constant that’s been open." 

Q: BART obviously is a transportation agency, not a human services or housing organization. So why is it BART’s responsibility to tackle the homelessness crisis?

A: I think it was just too much to ignore at a certain point. The status quo wasn’t working. There are still so many pressing issues that we’re experiencing, our staff is experiencing, and our riders are experiencing. And so as more people are getting on BART every day as we sort of hopefully put COVID in the back view, it’s really important for us to have a strategic plan and actions behind that to address some of these issues. We’re not going to be the social service entity ever. But we need to know how to move to be able to guide the resources to BART and our riders.

Similarly SEPTA has announced an increase in funding for services to deal with homelessness on their transit system, including the hiring of up to 57 outreach workers focusing on connecting homeless people to services and reducing their negative impacts ("SEPTA will spend $3.6 million to bulk up social services for homeless people and drug users," Philadelphia Inquirer).

These are attempts to make the transit system safer and more congenial for riders.

At first, I thought this was pretty amazing, but the reality is that it is a necessary response to the failure of other parts of society and government to take care of this, and it puts extra burden and costs, reflected in higher fares, on transit systems.

Relatedly, this week, Bay Area media report that in the last week there have been three overdose deaths on the BART system, two on trains, one in a station ("Troubling trend of suspected overdose deaths on the BART system," KTVU-TV/Fox).  

But rampant and visible drug use at BART stations is nothing new ("BART Officials Appalled by Video of Rampant Drug Use at Civic Center," KPIX-TV/CBS)

I have been reading Police Chief William Bratton's latest book, The Profession: A Memoir of Community, Race, and the Arc of Policing in America, and I am just up to the point where he is taking the job of Chief of the New York City Transit Police, in early 1990.  This was when the system was still in crisis, but with the people and finances capable of achieving a turnaround.

Transit wunderkind David Gunn was the chief of the Subway system, and during the interview process he took Bratton on a tour of trains, stations, and other infrastructure.  It was a mess of graffiti, litter and other trash, homeless, urine, crime, etc.

The point Gunn made was that they could fix the trains and get them operating on time and safely.  But if the stations and system remained disorderly and chaotic, it wouldn't matter.

Broken Windows theory of policing.  That really set the stage for Bratton and the adoption of the "Broken Windows" approach to addressing and reducing crime.  It gave me a lot of insight into his thinking.

I am a strong proponent of Broken Windows theory, which I argue hasn't really truly been adopted by police departments.  

The original theory, comparable to social urbanism, calls for a co-equal focus on improvements in policing -- how police time is used, more officers if possible, and the use of data on crime and types of crime to direct resources towards reducing crime not just responding to it, as well as investments to address disorderly conditions that contribute to community degradation, in urban design interventions focused on "crime prevention through community design," etc.

-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 1, theory and practice"
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 2, what to do"
-- "Crime prevention through environmental design and repeated burglaries at the Naylor Gardens apartment complex," 2013
-- "Los Angeles police department "Community Safety Partnership"," 2014
-- "Night-time safety: rethinking lighting in the context of a walking community," 2014
-- "Crime time re-revisited: a set of programs focused on reducing crime," 2015
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 1, theory and practice," 2016
-- "The state of "broken windows" versus "problem oriented policing" strategies in 2016: Part 2, what to do," 2016
-- "Police response to mental health matters," 2016
-- "Who identifies problems and addresses them at the metropolitan scale? No one, at least when it comes to mental health-related police shootings," 2016
-- "Revisiting intimate partner violence/murder," 2017
-- "Seattle Times article on the need for changes to 911 services and emergency response," 2018
-- "Broken windows/collective efficacy: Baltimore; Newark; Grand Junction, Colorado; Pittsburgh; Albany," 2019
-- "Social urbanism and Baltimore," 2019

Zero Tolerance Policing is not the same as the Broken Windows approach.  Instead most police departments interpreted it as "zero tolerance policing," arresting people for the smallest of infractions.

And as crime rates dropped, ZTP not only had diminishing marginal returns, but led to reduced community support in the face of practices like "stop and frisk"  ("Crime dropped under stop-and-frisk, which is worth remembering in the rush to criticize it," NBC, Stop and Frisk: The Human Impact, Center for Constitutional Rights, "Here’s what you need to know about stop and frisk — and why the courts shut it down," Washington Post).

It also made "Broken Windows" a target for community activists and academics, since the theory was associated so closely with policing in New York City.

But having lived in a pretty bad area of DC for about 15 years, from the late 1980s to the early 2000s, I became a pretty strong proponent of the concept, having the "lived experience" of serious disorder and the many negative impacts from being victim of crime as a person and as a resident of a neighborhood ("The fine line between urban/center city chaos and order," 2020).

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Thursday, August 27, 2020

Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisances: Part 3 (like homeless shelters)

A couple weeks ago, there were two separate articles ("SLC park has become 'nightmare' with dangerous crime, neighbors say" and "SLC businesses fed up with crime near homeless resource center," Fox13-TV) about the negative impacts on neighborhoods and commercial districts adjacent to new facilities serving Salt Lake County's homeless population.

There's a lot of break ins, assaults, and various other crimes.

It got me thinking.

Why not accompany "noxious uses" like homeless shelters with a "Community Safety Partnership" to provide extra safety and nuisance abatement services to the areas likely to be impacted by the placement?

This idea extends the discussion in the current series on creating more focused neighborhood stabilization initiatives.

-- "The need for a "national" neighborhood stabilization program comparable to the Main Street program for commercial districts: Part I (Overall)"
-- "To be successful, local neighborhood stabilization programs need a packaged set of robust remedies: Part 2"
-- "Creating 'community safety partnership neighborhood management programs as a management and mitigation strategy for public nuisance programs: Part 3 (like homeless shelters)"
-- "A case in Gloucester, Massachusetts as an illustration of the need for systematic neighborhood monitoring and stabilization initiatives: Part 4 (the Curcuru Family)"
-- "Local neighborhood stabilization programs: Part 5 | Adding energy conservation programs, with the PUSH Buffalo Green Development Zone as a model," 2021
 
Public safety versus policing.  In the post-George Floyd environment, there's been a lot of discussion about the difference between policing and public safety, calls to "defund the police," and renewed interest in alternative approaches, such as that discussed in the book by Alex Vitale, The End of Policing, where he makes the point that many social problems where we deploy police would be better addressed through alternatives to police officers.

And there has been attention brought to the CAHOOTS program in Eugene and Springfield, Oregon, which uses a team of social workers and other emergency personnel, but not police, as first responders originally to mental health-related issues ("'CAHOOTS': How Social Workers And Police Share Responsibilities In Eugene, Oregon," NPR) but which has been expanded to include:
"homelessness, intoxication, disorientation, substance abuse and ... dispute resolution. Non-emergency medical care, first aid, and transportation to services is also provided."
From "SLC park has become 'nightmare' with dangerous crime, neighbors say":
The community park was bustling... for all the wrong reasons, if you ask the people who live next to it.  "Lots of homelessness, lots of drug use, and lots of drug dealing," said Matt Engle, who can see the park from his home.

He and another neighbor explained they frequently see drug deals, and drug overdoses. They'll find needles next to human feces. The trash bins were overflowing on Wednesday, with more garbage littering the ground. ...

Part of the reason they think Jefferson Park has become a hot spot for criminal activity, is the location within the Ballpark area. It sits in between the two new homeless resource centers, which each opened within the last year.
The second SLC article is about similar and worse problems experienced by businesses located near one of the new homeless shelters, including assaults, drug use, prostitution, break ins, and outdoor defecation. 

WRT both situations, the city does have action teams that work with communities impacted by homeless shelters.  But the response or the way that the program is set up to work appears to be inadequate.

Salt Lake's homeless facilities used to be concentrated in the Rio Grande district Downtown, and they got out of hand in terms of drug dealing and violence.  In response, the city, county, State, and other stakeholders came together and created a program to relocate the facilities, to make them smaller and to not put them all in one place, not unlike how DC has distributed homeless family facilities around the city.

Like my criticisms of the DC response the program may have been built on some flawed decisions resulting from incorrect assessment of the issues.  They built three facilities, but reduced overall capacity, so that the problem of homeless people living on the street persists.  The facilities were full soon after they opened, before winter even set in, and Salt Lake City had to create an emergency shelter.

The plans reduced capacity on the assumption they could reduce homelessness with new service programs, but as I say the problem of homelessness is more like a river than a lake--the population isn't fixed and continually grows depending on social and economic conditions, just as a river isn't a still body of water, whereas lakes are more contained bodies of water.

In any case, creating substantive reduction in need on such a short time line was overly ambitious and likely to fail (which it did).

(Jeremy Harmon | The Salt Lake Tribune) Josh Valdez talks about his experience camping in Salt Lake City during the COVID-19 pandemic on Thursday, Aug. 13, 2020.

And while the deconcentration has removed most of the problems that had existed in the Rio Grande area, in some respects they've merely been displaced, both in other areas of downtown, which has a lot of homeless camping and congregating and to the areas around the new shelters.

In part this is abetted by how the pandemic has led to the closure of public facilities like libraries ("Have Salt Lake City homeless encampments gotten out of control again?" and "Business, public building closures leave Salt Lake City’s homeless with few places to use restrooms," Salt Lake Tribune).

Social service programs and resident opposition to their placement.  Over the decades there's been tons of media coverage of homeless shelters ("Homeless shelter opponents are using this environmental law in bid to block new housing," Los Angeles Times) and drug rehabilitation clinics ("Many residents oppose proposed Monument methadone clinic," Colorado Springs Gazette) as nuisances, among others.

Residents complain about the deleterious impacts on their neighborhoods, because of misbehavior and criminal activity by some of the clients of these facilities.

From "‘Not-in-my-backyard’ arguments ramp up against proposed Center for Health & Housing," Springfield State Journal-Register.  Photo: Ted Schurter.

The response to opposition is attempts at  shaming, that the residents are nimbys and unwilling to bear some of the burden associated with dealing with social problems ("Is Shame The Antidote To NIMBYism In The Washington Region?," WAMU/NPR).

The reality is that not all nimbyism is the same.

Even if most don't, some uses do generate extranormal negative effects. And typically, programs aren't set up to deal with these known and likely effects. Which generates even more nimbyism going forward.

Usually plans to address the known spillover nuisances from potentially noxious uses aren't required.  In the vein of "public safety" vs. policing, I think the problem is both simpler and more complicated.  The issue isn't an unwillingness of residents to bear the burden (although some will remain opposed in any instance), but simultaneously mitigating the potential for problems that arise with the placement of such uses.

It should be no different from taverns, nightclubs (Best Safety Practices for Nightlife Establishments, City of West Hollywood; "Nightclub and Bar Security: Bouncers, Doormen and Security Guards | You Are Security! " LPT Security Consultants), gas stations ("Creating a Safer Gas Station for Your Customers and Employees, Ovation Insurance) and convenience stores ("Are You Doing Enough to Secure Your Stores?," Convenience Store News) creating security plans, knowing that these types of uses (and others) are known to have a higher propensity for criminal activity.

-- Center for Problem-Oriented Policing, Arizona State University
-- "Tampa Bay Times investigation on the cost of emergency services associated with Walmart stores," 2016

My experience living around the corner from the Peirce Shelter in DC: itinerant service vs. structure and management.  The descriptions by SLC residents and business owners reminded me of my DC experience, when I lived on the same block as a big emergency shelter in the H Street neighborhood.  Emergency shelters provide a bed at night and breakfast, but then they kick people out during the day.  With nowhere to go, no place to store their belongings, etc., people tend to loiter, and often conduct and handle their life business out in the street, and there are crimes associated with  daytime activities.

The shelter was a scourge on the neighborhood, contributing to poor quality of life.  Just like in the Rio Grande area of Salt Lake City.

BUT THEN, it was converted from an emergency shelter to a facility as part of a three-phase system of addiction care and rehabilitation.  Instead of kicking people out every day, they stayed in, working on their program requirements.

Basically, the served population went from unmanaged to managed, and this had a massive positive impact on quality of life in the neighborhood at large.  Except for occasional ambulances at the shelter, and weekend car washes held there to raise funds for the clients, you wouldn't have known that they were there.

My lesson from this is that the problem with shelters is lack of management and throwing people out onto the streets during the day.

Plus not providing any programs and services aiming at interdicting and addressing the problems that come up during the day in the surrounding neighborhood as a result of putting people out early in the morning.

A "community safety partnership" approach to mitigating problems from homeless shelters and related uses.  As standard practice, why not accompany "noxious uses" like homeless shelters with a "Community Safety Partnership" to provide extra safety and nuisance abatement services to the areas likely to be impacted by the placement?  This idea extends the discussion in the two previous pieces on creating more focused neighborhood stabilization initiatives.


Community safety partnership =
police + neighborhood support workers + mental health personnel + social workers + other services


31.Before.WTPM.WDC.21September2019BID maintenance worker/ambassador, Downtown DC BID.

Besides how business improvement districts have cleaning programs and "ambassadors" to monitor public space and some even have social workers on staff to deal with homeless issues, other models to draw upon are the Los Angeles Community Safety Partnership ("After Years Of Violence, L.A.'s Watts Sees Crime Subside," NPR and "What Does It Take to Stop Crips and Bloods From Killing Each Other," New York Times), the "neighborhood warden" approach in England and Wales (Neighbourhood wardens: the activity pattern in one English city and Neighbourhood wardens: a review of international experience, LSE), and the CAHOOTS program, which is non-police-based crisis response for non-emergency calls.

From "Meet the neighbourhood wardens who are the 'eyes and ears' of Gedling's streets," Nottinghamshire Post. Photo by Joseph Raymor.

In The End of Policing's chapter on dealing with homelessness, Professor Vitale discusses the need for drop in centers alongside emergency shelter, with caseworkers, mental health services, counseling, practical amenities like mail drops, health care, food, and clothing.  

These types of services need to be part of a Community Safety Partnership program.  I know that some of these kinds of services are being provided as part of the new homeless service model in Salt Lake County, but I don't know about the depth or breadth of the program.

The programs mentioned are Bread & Jams in Cambridge, Massachusetts, which sadly is defunct  because of changes in homeless policy for services and redirection of funds ("Pantry’s Closure Will Leave Void in Harvard Square Daytime Homeless Services," Harvard Crimson), and Mission Neighborhood Resource Center in San Francisco.  B&J provided help with housing and job search, benefits advocacy, health care and policy advocacy.  MNRC provides showers, services, and outreach teams that work without police.


(In this piece, "One potential solution to the problem of "finding work" for homeless adults," I suggest creating supported job programs for homeless adults.)

Jared Arvanitas, manager for the Downtown Alliance's ambassador program, checks to see if Emil Miller and his dog, Tehya, need anything outside City Creek Center in Salt Lake City.  Photo: Streets Plus.
The goal of the Downtown Ambassador Program is to create an even more welcoming and safe city center for residents and visitors, as well as providing additional outreach efforts for people experiencing homelessness, said Steve Hillard, president of Streets Plus, a national company that specializes in providing ambassador services in several major cities. 

 "We hire licensed social service workers to serve as ambassadors, so on the street, we engage those in need, we do case management, refer them to appropriate services and talk to them every day," he said. 

"It's a very 'down to earth' networking (approach) to build relationships with (people in need) so that when the time comes and they're ready to make a move to get a meal, get clothing or get a job, in-patient services or housing, we're there to facilitate that process." 

Hillard said the program is geared toward "inclusivity" where people in the community feel a part of trying to make the downtown area welcoming to everyone. He noted that in Chicago, the program drew thousands of referrals and helped get 57 people off the streets and into a better living environments in its first year of operation. 

"We're talking jobs, in-patient services, treatment, housing and thousands of referrals for food, clothing and medical services," Hillard said. "We expect that we can do the same thing here in Salt Lake."
Neighborhood wardens are an initiative created by the Blair Government in the UK.  Basically, along the lines of the two previous posts on creating focused neighborhood improvement and stabilization initiatives in weak market neighborhoods, but in response to conditions created by conversion to private management of large housing estates in English cities.

Neighborhood wardens are what we might call quality of life managers, assigned to cover a particular area or "patch."  They address low level nuisances (litter, dumping, graffiti, etc.) and certain matters of "anti-social behavior").  "Their duties vary, but can include patrolling, cleaning and maintaining public areas, organising youth programmes, and liaising with police."
Top objectives of neighborhood warden schemes in the UK
In a paper on the program, the authors define four approaches, including "patrollers" and "neighborhood support workers."  Wardens don't have police powers, they usually wear uniforms, and in some situations, they are authorized to write tickets and fine notices for certain types of infractions.

32.ConnecticutAvenue.NW.WDC.10November2013
Bike-based ambassador/patroller in DC's Golden Triangle BID.

Los Angeles Community Safety Partnership. Spurred by the Advancement Project advocacy organization (The LAPD Community Safety Partnership: an experiment in policing, USC masters thesis), in 2011, the Housing Authority of the City of Los Angeles and the police department implemented a community-engaged policing strategy in four public housing communities in the Watts neighborhood: Nickerson Gardens; Imperial Courts; Jordan Downs; and Ramona Gardens.

The Watts neighborhood has the greatest concentration of public housing in the city and each development had been marked by deep-rooted gang problems, drug sales, and rampant crime.

The point of the CSP was to try something different from brute force policing--which had been the agency's primary method before--focusing on rebuilding the relationship of the police department with the community, because ultimately the safest communities police themselves.

Repositioning the relationship between the community and the police department and their role in public safety comes in part through youth participation on the football and track teams and how this reconstructs relationships between police officers, children, and their families.

While the CSP doesn't focus on arresting people, police officers will do so depending on the circumstances. In the three years previous to the launch of CSP, there were an average of 23 murders per year in the designated area. 

For two years after the program started, there were no murders. In the third year, there were two murders, but the perpetrators were quickly apprehended within days due in large part to information provided by the community.

Earlier this year the program was expanded.  2019 Program Assessment ("LAPD community policing program has prevented crime and made residents feel safer, study finds," Los Angeles Times).

Create Community Safety Partnerships/Neighborhood Stabilization Program for areas with homeless shelters, drug rehabilitation clinics, and other potentially noxious but legal and necessary uses.

Community safety partnership =
police + neighborhood support workers + mental health personnel + social workers + other services


Places where homeless shelters and similar kinds of uses are situated, like the Ballpark District and other areas in Salt Lake County, should be accompanied by the creation and operation of focused and ongoing neighborhood stabilization initiatives that are a combination carrot and stick, to foster order maintenance, to reduce problems typically associated with such facilities.

The inclusion of policing can be a necessary element, when serious crimes (assault, break ins, etc.) are part of the mix.  As Megan McArdle writes in a recent column ("Videos of Portland protesters show a complicated relationship with police and policing"):
“At some point,” says Peter Moskos of New York’s John Jay College of Criminal Justice, “society needs to accept that there is an element of repression — social control — in policing. At some point there are people who need to be policed.”
From "Judge rejects challenge to Venice homeless shelter," Los Angeles Times.  Photo: Mel Melcon.

(And yes, overconcentration of service facilities in particular areas can be a legitimate issue.)

Appointed and elected officials need to recognize that some concerns expressed by opponents to shelters and similar kinds of uses can be legitimate.

The point shouldn't be to shut down and shame people when they raise such issues.  It should be to address them.  Community Safety Partnerships are the way to respond proactively.

Salt Lake City as a great candidate for launching an Elm Street neighborhood stabilization initiative.  Note that based on other reporting ("Four homicides in one year have Ballpark neighbors calling for action" and "New study shows Glendale and Rose Park hit hardest by COVID-19," Salt Lake Tribune) Salt Lake City would probably be a good candidate for adoption of the "Elm Street" neighborhood stabilization model I outlined in the first two parts of this article series.  For deployment in multiple neighborhoods.

Conclusion: Create a Community Safety Partnership for Salt Lake City's Ballpark District. And the Ballpark neighborhood ought to be a top priority for the creation of a Community Safety Partnership type program.

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