Canada has a "Municipal Benchmarking Network"
-- Municipal Benchmarking Network Canada
-- 2017 MBNCanada Performance Measurement Report
Its most recent report draws attention to the fact that Montreal spends a lot more money on roads than other cities, yet the quality of the roads does not match the spending.
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I point out frequently that municipal dashboards in many cities aren't particularly robust, don't provide actionable information, and lack comparison information so that one can figure out whether or not the functioning of a particular agency is better or worse.
Labels: business process redesign, data and analysis, government operations, government organization, provision of public services, public finance and spending
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